Choose one of the videos to complete your Communication Reflection on. Be sure and answer the questions about professionalism, accountability, and whether the communication was effective or not with thorough explanations and give examples to support your responses. End your Reflection with specifically what you can take away from the video to improve your nursing communication and practice.
ER to floor report—This video includes 2 versions of a handoff from ED Nurse to Floor Nurse. Base your reflection on the first ED RN report to the Floor RN handoff. This is approximately the first 2:30 minutes of the video
For this assignment, you will reflect on communication styles and observations in the workplace. Please address the following in your reflection:
A brief summary of the interaction (1 paragraph)
Was this conversation respectful?
Where did this conversation take place?
Who were the parties and what are their titles?
How did the individuals witnessed demonstrate professionalism? Was there something in their tone, demeanor or dress that indicated professionalism appropriate to the setting?
How did the parties demonstrate accountability within the conversation?
Were the individuals witnessed effective in their communication with one another? Please explain.
How can this experience be used to help you in nursing practice?
This assignment should be 1-2 pages in length, using professional, scholarly language, writing style, and APA formatting. Please see rubric for more details.
General reflection rubric:
This criterion is linked to a Learning OutcomeInsights and viewpoints
100.0 pts
Level 4
Insights and viewpoints are shared with full detail accounting for all applicable parties; patient, family, provider.
60.0 pts
Level 3
Insight and viewpoints are shared with few details excluded. 1 party is not account for in perspective.
40.0 pts
Level 2
Insights and viewpoints are loosely shared and missing detail. Only the perspective of the patient is shared.
20.0 pts
Level 1
No insight or viewpoints are shared. Details are lacking and no inferences are made.
0.0 pts
Level 0
No details or insights are provided. Assignment incomplete
100.0 pts
This criterion is linked to a Learning OutcomeContent
80.0 pts
Level 4
All questions are answered with thought and consideration. Flow and transitions are appropriate and no errors are noted.
48.0 pts
Level 3
1 question is lacking information or does not adequately answer. Transitions and flow of paragraphs are intact and complete.
32.0 pts
Level 2
2 or more questions are lacking information or do not specifically answer the question.
16.0 pts
Level 1
Content is lacking all information. No questions are adequately answered and/or they do not apply to the situation.
0.0 pts
Level 0
No content provided. Assignment incomplete
80.0 pts
This criterion is linked to a Learning OutcomeGrammar and Scholarly Composition
20.0 pts
Level 4
No grammatical errors are noted. APA format is upheld and composition has no mistakes.
12.0 pts
Level 3
1-2 grammatical errors are noted. APA format is upheld with minimal mistakes.
8.0 pts
Level 2
2-4 grammatical errors are noted. APA format is applied however incorrectly or with many mistakes.
4.0 pts
Level 1
Many grammatical errors are noted (4+). APA format is not found or has many mistakes and is not complete.
0.0 pts
No Marks
Numerous grammatical errors. Assignment incomplete
20.0 pts
Total Points: 200.0
Resources:
Assessment Technologies Institute (ATI) – Retrieved from https://www.atitesting.com/Home.aspx (Links to an external site.)
Boynton, B. (2015). Successful Nurse Communication Safe Care, Health Workplaces & Rewarding Careers. Philadelphia, PA: F.A. Davis.
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