Trash and Waste Pickup Services

Case Study 4‐2 Trash and Waste Pickup Services, Inc.
Martin Andersen is responsible for 143 of Trash and Waste Pickup Services, Inc.’s (TWPS’s) garbage trucks. TWPS is a commercial and household trash hauler. When a caller recently complained to Andersen that a brown and green Trash and Waste Pickup Services truck was speeding down Farm Route 2244, Andersen turned to the company’s information system. He learned that the driver of a company front‐loader had been on that very road at 7:22 A.M., doing 51 miles per hour (mph) in a 35 mph zone. The driver of that truck was in trouble!
The TWPS information system uses a global positioning system (GPS) not only to smooth its operations but also to keep closer track of its employees, who may not always be doing what they are supposed to be doing during work hours. Andersen pointed out: “If you’re not out there babysitting them, you don’t know how long it takes to do the route. The guy could be driving around the world; he could be at his girlfriend’s house.”
Before TWPS installed the GPS, the drivers of his 37 front‐loaders clocked in approximately 250 hours a week of overtime at one and a half times pay. Once TWPS started monitoring the time they spent in the yard before and after completing their routes and the time and location of stops that they made, the number of overtime hours plummeted to 70 per week. This translated to substantial savings for a company whose drivers earn about $20 an hour.
TWPS also installed GPS receivers in salesmen’s cars. Andersen was not surprised to learn that some of the company’s salespeople frequented The Zone, a local bar, around 4 P.M. when they were supposed to be calling on customers. Andersen decided to set digital boundaries around the bar.
Understandably, the drivers and salespeople aren’t entirely happy with the new GPS‐based system. Ron Simon, a TWPS driver, admits: “It’s kind of like Big Brother is watching a little bit. But it’s where we’re heading in this society…. I get testy in the deli when I’m waiting in line for coffee, because it’s like, hey, they’re (managers) watching. I’ve got to go.”
Andersen counters that employers have a right to know what their employees are up to: “If you come to work here, and I pay you and you’re driving one of my vehicles, I should have the right to know what you’re doing.”
Discussion Questions
Read the Case Study 4-2, Trash and Waste Pick Up Services, Inc. Answer the following questions:
What are the positive and negative aspects of Andersen’s use of the GPS-based system to monitor his drivers and salespeople?
What advice do you have for Andersen about the use of the system for supervising, evaluating, and compensating his drivers and salespeople?
As more and more companies turn to IS to help them monitor their employees, what do you anticipate the impact will be on employee privacy? Can anything be done to ensure employee privacy?

Source: This is a fictitious case. Any resemblance to an actual company is purely coincidental. For more information on Trash and Waste Pickup Services see this: https://en.wikipedia.org/wiki/Waste_management

Don't use plagiarized sources. Get Your Custom Essay on
Trash and Waste Pickup Services
Just from $13/Page
Order Essay

Trash and Waste Pickup Services

Grab 16% Discount On This Paper
Pages (550 words)
Approximate price: -

Why Choose Us

Quality Papers

ACME Homework provides the best top-grade academic writing services in compliance with our customers’ instructions. Have your paper written by a certified professional online college homework help writer to produce only high-quality essays with zero plagiarism.

Professional Academic Writers

You can now choose from a pool of online college homework help writers. Choose your writer and have them write the best content for you. ACME Homework has, over the years, secured a team of the most reliable, experienced, and qualified writers. You can, therefore, trust that your assignment is in good hands.

Affordable Prices

We know that students have very limited budgets. And for that, we always strive to provide only the best, most affordable online college homework help services to our customers. Our goal is to provide top-quality assignment help services to all customers at the lowest, most affordable prices.

On-Time delivery

At Acmehomework.com, we pay strict attention to deadlines. We recommend you to check out clients’ reviews for assurance that we will complete your assignments within the set deadlines. You can, therefore, trust that your paper will be done within and before the set deadline. Until now, we have not missed a single deadline.

100% Originality

Our Acmehomework.com homework helper experts write only 100% original and plagiarism-free content for all of our clients. We also have a Quality Assurance Department team that goes through all work submitted by our writers multiple times. You can, therefore, rest assured that any signs of plagiarized or unoriginal content will be rejected before it reaches your portal.

Customer Support 24/7

Acmehomework.com expert writers are always available 24/7 for customers who need assistance with using our website. You don’t have to check your watch the next time you want to have your assignment written. Our customer support is always available round the clock and ready to listen to your queries. Feel free to contact us via the Chat window or support email: support@acmehomework.com.

Try it now!

Grab 16% Discount On This Paper

We'll send you the first draft for approval by at
Total price:
$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

For years now, Acmehomework.com has stood as a leader in providing its customers with the best online college homework help service in the industry. And all you have to do is provide us with the details of your order. Leave everything else to us. We’ve always got you covered.

Essays

Essay Writing Services

Since we launched, Acmehomework.com deserved the best online “college homework help status” thanks to our essay ordering, writing, and delivery process. We deliver nothing but excellence in our results. Our essay writing services include impeccable grammar, zero-plagiarism, proper structure, and conformance to guidelines.

Admissions

Admission and Business Papers

Our top-quality online college homework help services guarantee that you will be accepted into your desired university. You just need to fill out your admission and business papers, and our team of online homework help workers will handle the rest. We will help you achieve and secure the best positions in your admissions forms.

Editing

Editing and Proofreading

At Acmehomework.com, we have a skilled writing and editing team that’s dedicated to creating, editing, and restructuring for all types of papers. Our online college homework help editing and proofreading team will check, paraphrase, and correct any grammar mistakes on your paper before submitting the final document to you.

Coursework

Technical Papers

At Acmehomework.com, we pride ourselves in having writers in almost all fields, even the most technical ones. You never have to worry about your paper being too technical for our certified online college homework help writers to handle. ACME Homework’s team of writers can handle even the most complex writers. We will match your paper to the most competent writer that we believe will handle your paper the best way possible.

                                                                                     Place Order