Link to a news item discusses golf course bottlenecks and delves into the question: How long should it take to play a round of golf? the time it takes to play a round of golf depends on process design and production schedule. It is just a question of how good or bad your own game is. Variability in player talent becomes a problem. A good player can finish his/her round quickly. But for not so good players, it is going to take longer on the course.
News Item: The Real Causes of Slow Play (at the Golf Course) (see attachment)
Critically analyze the information contained in news articles. Then write well-thought-out answers (about 1-3 pages in length, at least 600 words) to questions listed below:
1. Discuss the scheduling/sequencing tools discussed in the text be used to alleviate the customer service (and revenue) problem at a golf course?
2. Can the concept of Drum-Buffer-Rope (in Theory of Constraints section) be applied to this situation? Explain how.
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