For your discussion, I am attaching links to two news articles from Wall Street Journal: the first one titled ‘The Informed Patient’ discusses scheduling in hospital ORs for surgeons. The second one titled ‘The Doctor Will See You Eventually’ discusses open-access scheduling for patients in family physician’s office and provides insights on scheduling best-practices in healthcare setting. Provide your opinion on what your learned from it in context of implications for scheduling in healthcare operations.
News Item 1: The Informed Patient (see details)
News Item 2: The Doctor Will See You Eventually (see details)
In addition to contributing to discussion (minimum 300 words)
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