Response to Critical Comments A.K.A “Can you handle the heat” assignment!!!
Please pick a restaurant in Lincoln, NE and assume the role of the owner of the restaurant. Find five critical (poor) comments online about the restaurant – either food and service (or) both. In your paper, the critical comment must be in quotes – italicized – single spaced; followed by your 100 words+ reply for each comment, double spaced.
Your goal is to reply to the customer(s) in detail and convince them to give your establishment another try – (min 100 words for each critical review).
Flow of the paper:
Critical comment followed by your reply for all five comments and in the conclusion of the paper, please write a one page reflection about the experience and learning from this assignment.
Tips for your reply:
Stay positive and focused to the facts and remember – the whole world can read your reply!
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