Create an APA essay . Complete the following questions using 8 scholarly sources to support your perspective.
1. Discuss the concept of learned optimism and how it relates to coping with stress by individuals.
2. Describe how framing heuristics affect a manager’s escalation of commitment.
3. Describe the five conflict-handling modes.
4. Explain the three conflict negotiation models and situations in which each would be appropriate.
TO THE WRITER
Include an introduction and conclusion
MUST INCLUDE THE REQUIRED TEXTBOOK:
Borkowski, N. (2016). Organizational behavior, theory, and design in health care (3rd ed.). Boston: Jones & Bartlett. ISBN 978-1-284-05088-2 (Chapters 12, 13 & 14).
Chapter 12: Stress in the Workplace and Stress Management
Chapter 13: Conflict Management, Decision Making, and Negotiation Skills
Chapter 14: Conflict Management and Negotiation Skill
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