Management Case Study

Please answer these questions based on the case study given below.

Beth Miller is faced with leading a major change.

Don't use plagiarized sources. Get Your Custom Essay on
Management Case Study
Just from $13/Page
Order Essay

What type of leadership style did Beth start out with?
What style has she moved to in the first year of her new position?


Beth Miller graduated from an associate degree nursing program in 1989 and returned to school to earn her BSN in 1993. Her first position was on medical-surgical unit. However, when a charge nurse position came open on the oncology unit she applied and was accepted. The unit was well known for its reputation of developing leadership skills.

In 1996, Beth decided to further her education and began taking classes at a well-known university with a strong nursing program and began working towards a Master’s in Nursing Administration. She graduated in 1999.

Case Study #1 First Management Position

In 2000, Beth began searching for a management position. She accepted a position as the manager of a 30-bed Medical Unit with a 2.5 million dollar budget. This unit had gone through several managers in the past ten years. No manager had lasted more than two years and in between managers, the manager of the oncology unit would cover the unit. It had been three years, since there was a manager assigned to only the medical unit. As a result, senior nurses basically ran the unit and liked the way things were. Overtime abuse was rampant and scheduling inequalities was the norm.

When Beth arrived, she received a lukewarm welcome. The senior staff did not want anyone interfering with the way things were and the other nursing staff had been through much disappointment in the past and did not trust that things could change. The Director of Nursing told Beth she was sure Beth could “fix” all the problems on the unit is six months.

Beth immediately began making changes. As an example, she decided that she would computerize all the educational materials that staff would need to print out as needed rather than using a binder that had been in place. She did not anticipate the level of resistance to this to change. The staff had used the binder system for years and was not going to let someone come in and change how they worked. Beth decided this was not an issue worth fighting for and returned to the binder system.

Additionally, Beth used a communication book (something her previous manager did) to remind specific nurses which competences needed renewal. This caused uproar as some staff claimed this information was private and not to be shared. Beth stopped this practice immediately.

Beth noted that the lack of consistent management led to the current toxic situation on the unit. She decided the nursing personnel needed her full attention. She enforced hospital scheduling and discipline policies that had been ignored and she terminated the staff that had a negative influence on the morale of the nursing staff. She replaced them with nurses who had a more positive outlook. She also arranged for breakfast meetings between the physicians and nurses to build teamwork.

Beth also made some changes in her own behavior. She decided to give the staff her full attention and to put them first. She realized she worked for them and they worked for the patients. This was demonstrated by prioritizing staff needs first. For example, their voice and email messages were answered first. They began to know that they were the most important part of her day. The staff slowly began to accept her and she began to feel more comfortable. It was a long year to get to this point.

Reflecting on that first experience, Beth had realized that she made a mistake coming to the unit with the intent to create change. She realized she should have started with just taking note, observing, learning, and valuing before trying to change things. Just as Beth was beginning to feel comfortable with her role as a manager, a major change was announced. For more information on Management Case Study see this:

Management Case Study

Grab 16% Discount On This Paper
Pages (550 words)
Approximate price: -

Why Choose Us

Quality Papers

ACME Homework provides the best top-grade academic writing services in compliance with our customers’ instructions. Have your paper written by a certified professional online college homework help writer to produce only high-quality essays with zero plagiarism.

Professional Academic Writers

You can now choose from a pool of online college homework help writers. Choose your writer and have them write the best content for you. ACME Homework has, over the years, secured a team of the most reliable, experienced, and qualified writers. You can, therefore, trust that your assignment is in good hands.

Affordable Prices

We know that students have very limited budgets. And for that, we always strive to provide only the best, most affordable online college homework help services to our customers. Our goal is to provide top-quality assignment help services to all customers at the lowest, most affordable prices.

On-Time delivery

At, we pay strict attention to deadlines. We recommend you to check out clients’ reviews for assurance that we will complete your assignments within the set deadlines. You can, therefore, trust that your paper will be done within and before the set deadline. Until now, we have not missed a single deadline.

100% Originality

Our homework helper experts write only 100% original and plagiarism-free content for all of our clients. We also have a Quality Assurance Department team that goes through all work submitted by our writers multiple times. You can, therefore, rest assured that any signs of plagiarized or unoriginal content will be rejected before it reaches your portal.

Customer Support 24/7 expert writers are always available 24/7 for customers who need assistance with using our website. You don’t have to check your watch the next time you want to have your assignment written. Our customer support is always available round the clock and ready to listen to your queries. Feel free to contact us via the Chat window or support email:

Try it now!

Grab 16% Discount On This Paper

We'll send you the first draft for approval by at
Total price:

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

For years now, has stood as a leader in providing its customers with the best online college homework help service in the industry. And all you have to do is provide us with the details of your order. Leave everything else to us. We’ve always got you covered.


Essay Writing Services

Since we launched, deserved the best online “college homework help status” thanks to our essay ordering, writing, and delivery process. We deliver nothing but excellence in our results. Our essay writing services include impeccable grammar, zero-plagiarism, proper structure, and conformance to guidelines.


Admission and Business Papers

Our top-quality online college homework help services guarantee that you will be accepted into your desired university. You just need to fill out your admission and business papers, and our team of online homework help workers will handle the rest. We will help you achieve and secure the best positions in your admissions forms.


Editing and Proofreading

At, we have a skilled writing and editing team that’s dedicated to creating, editing, and restructuring for all types of papers. Our online college homework help editing and proofreading team will check, paraphrase, and correct any grammar mistakes on your paper before submitting the final document to you.


Technical Papers

At, we pride ourselves in having writers in almost all fields, even the most technical ones. You never have to worry about your paper being too technical for our certified online college homework help writers to handle. ACME Homework’s team of writers can handle even the most complex writers. We will match your paper to the most competent writer that we believe will handle your paper the best way possible.

                                                                                     Place Order