Joy in the Workplace

In this assessment, you will demonstrate competence in developing professional presence, promoting mindfulness in healthcare, establishing a social presence, and building a culture of workplace joy in your professional practice. These concepts are at the forefront of the healthcare movement and are recognized as essential to all disciplines of care, including nursing.

First, you will complete a mind map and a force field analysis to develop strategies designed to promote joy in the workplace. Then, you will review the social and emotional intelligence power skills—self-awareness, self-management, interpersonal communication, executive function, and social awareness. You will discuss how these power skills can be used to handle difficult workplace situations and implement joy in the workplace. You should reflect on how you can apply each power skill to address conflict and incivility in creating a culture of joy in work.

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Finally, you will use your review and self-reflection of the social and emotional intelligence power skills to write a thoughtful reflection paper formatted in APA style. The body of this paper should include what you learned from your reflection, mind map, and force field analysis.

A. Create a computer-generated mind map that identifies a main idea that contributes to or impedes joy in work and includes the following factors:
•  three individual factors
•  three team or department factors
•  three organizational factors

Note: This assessment requires you to submit an original computer-generated diagram. You may use the software program of your choice. Save and submit your mind map as a PDF or Word document (i.e., DOC or DOCX). Using another file type may cause the file to be too large to submit.

B. Using the attached “Force Field Analysis Template,” complete a force field analysis that includes the following components:

Force Field Analysis Template
List your recommendation of a social communication strategy or technology strategy for implementing the “Institute for Healthcare Improvement (IHI) Framework for Improving Joy in Work” in the workplace. Then, list five facilitating forces and five restraining forces for and against implementing this recommendation.

Using the following scale, score each of your facilitating and restraining forces from 1 to 5 according to the degree of influence each force would have on your recommendation:
1 = very weak
2 = slightly weak
3 = neither weak nor strong
4 = slightly strong
5 = very strong

To calculate the “Facilitating Forces Total Score”, add your five scores for the facilitating forces and enter this number in the last row of the chart.
To calculate the “Restraining Forces Total Score”, add your five scores for the restraining forces and enter this number in the last row of the chart.

To calculate the “Force Field Analysis Total Score”, substract the “Restraining Forces Total Score” from the “Facilitating Forces Total Score” and enter this number in the middle column of the last row of the chart. If the difference is positive, move forward with implementing the recommendation. If the difference is negative, reconsider implementing the recommendation.

Note: This assessment requires you to complete the force field analysis using the “Force Field Analysis Template” in the Supporting Documents section. Save and submit your force field analysis as a PDF or Word document (i.e., DOC or DOCX). Using another file type may cause the file to be too large to submit.

C. Write a reflection paper (suggested length of 4-6 pages) discussing how to use social and emotional intelligence power skills to handle difficult workplace situations and implement joy in the workplace by doing the following:
1.  Describe, using scholarly sources, how advanced professional nurses can manage difficult workplace situations by using each of the following social and emotional intelligence power skills:
•  self-awareness
•  self-management
•  interpersonal communication
•  executive function
•  social awareness
2.  Describe how you, as an advanced professional nurse, would use two of the social and emotional intelligence power skills in the workplace to achieve each of the following results:
•  a professional presence
•  enhanced mindfulness in healthcare
•  a positive social presence to promote a sense of caring and belonging
•  a culture of joy to solve the problem of incivility in the workplace and initiate organizational change
3.  Discuss how you, as an advanced professional nurse leader, would implement the four steps from the “IHI Framework for Improving Joy in Work” (see Supporting Documents) in the workplace, including one strategy for each of the four steps.
4.  Include three or more scholarly sources in your reflection paper.

D.  Incorporate the following components of APA style and formatting:
•  bias-free language
•  APA-specific rules regarding verb tense, voice, and perspective
•  a title page
•  in-text citations and references
•  APA-specific formatting rules for margins, spacing, numbering, and indentation for the title page and main body of your paper, including headers, bulleted and numbered lists, and tables and figures

E.  Demonstrate professional communication in the content and presentation of your submission. For more information on Joy in the Workplace visit this:

Joy in the Workplace

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