Individual Process Improvement Project Assignment

Drawing upon either your own organization (or previously worked for) or an organization with which you are familiar, identify an area of activity and suggest how the current management of operations could be improved. It is important that you explain the area of activity and its purposes clearly by providing adequate information and contextual information of the chosen organization. For the area of activity identified, define and critically evaluate suitable operational objectives or performance outcomes and suggest how the current management of the operations could be improved. It is important that you seek where possible to apply the various models, concepts, tools and techniques considered during the course. It is also important that you support your work by references and data (where applicable). The individual report to be submitted should be 3000 words ± 10%. Please do not exceed the limit, as penalties will be incurred. You must be concise in your efforts, but still convey the meaning to the reader.

Important assessment criteria:

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Standard of literature review Application of models, concepts, tools and techniques Analysis and synthesis of information from a variety of sources Clarity of expression Knowledge of the subject Accurate and proper citations Good presentation

Allocation of Marks:

Demonstrate the ability to critically identify and evaluate an area of activity for improvement (20%)

Demonstrate the ability to present and critically analyze information from the organization and other sources (20%)

Demonstrate the ability to critically apply relevant models, concepts, tools and techniques in the area of operations and/or supply chain management (30%)

Demonstrate a critical understanding of the effectiveness and limitations of the applied models, concepts, tools and techniques in the area of operations and/or supply chain management (20%)

Professional presentation in terms of structure, language, illustration, and accurate and proper Harvard‐style citations (10%)

Due to the nature of the assessment, all learning outcomes of the module may be addressed.

Overlong Assessments

There is no penalty for submitting an assessment that is under the published word‐length; as, by not using the full word‐length, you may effectively penalize yourself. If, on the other hand, you do submit an assignment that is in excess of the published word‐length, then the mark you are awarded will incur the following penalties:

Amount over word limit Marks deducted Up to 10% No deduction 10‐20% 10 marks More than 20% Mark of 0 awarded

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