Putting the focus on coaching: Sandy Spring Bank sought to boost engagement companywide and knew that managers would need to play a starring role.
https://www.td.org/Publications/Magazines/TD/TD-Archive/2014/04/Putting-the-FOCUS-on-Coaching
A Coach Certification program at Sand Spring Bank in Maryland is highlighted in this article. An employee survey revealed that bank employees wanted more performance feedback and career development opportunities. Some additional training was provided for all managers, with an initial group of 11 managers selected to participate in the new Coach Certification program. Results are discussed.
For the discussion:
Part 1: Evaluate the bank’s Coach Certification program. Do you think the bank should expand this program in the future? For bank managers who are NOT a part of the Coach Certification program, what other topics or training could they be provided?
Part 2: Complete the coaching assessment at URL:
http://www.myacpa.org/sites/default/files/Coaching%20Self%20Assessment.pdf
After you rate your skills, discuss the two areas you feel are your areas of strength as a coach and also the two areas where you would like to improve.
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