To be or not to be civil? That is the question!
View these two videos for examples of classroom and workplace incivility:
Video presentation for example Incivility in the classroom: http://www.youtube.com/watch?v=z3LDJHl8PoQ
Video on workplace incivility: https://youtu.be/X91ZElURMtA
Assignment:
Now that you have discovered what incivility is, let’s review therapeutic communication techniques by viewing the video link on the study.com website:
http://study.com/academy/lesson/therapeutic-communication-definition-goals-types-principles.html
Choose one scholarly, peer-reviewed article on incivility in the nursing workplace or the classroom. Write a one to two-page summary, using APA 6th edition writing mechanics, of your article. Add three of your personal thoughts or insights (in a few sentences) at the end of your summary. It could be something you have experienced at school or work or saw happen in a classroom or work situation. Finally, give some thought as to how you would manage this situation (remember therapeutic communication techniques): Would you feel comfortable reporting these uncivil actions?; who would you report it to?; if the situation happened to you, would you use productive confrontation to address the person who was uncivil?; if you have been uncivil, what are your plans to change your behaviors?; and what therapeutic communication techniques would be best to use in this situation? You can add anything else you might like to address concerning incivility. Please in-text cite your reference/s and add them to a reference list at the end of the paper in APA 6th format.
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