Using the information from the Boston Marathon Bombing and Hurricane Irene in North Carolina, read each case study.
Based on your research, create a 2- to 3-page report in a Microsoft Word document, including answers to the following questions:
-What barriers were identified to message development for each of these case studies?
-How was timeliness an issue in each of these case studies? How was it addressed?
-What was the call to action (response) for each of these case studies?
-How were the seven steps of crisis communication used (or not) in each of these case studies?
-What were the similarities between these case studies when it comes to emergency and crisis communication?
-What were the differences between these case studies when it comes to emergency and crisis communication?
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