I would like you to ADD and IMPROVE the verbiage in the attached doc. I want this document to be in final version quality. I need to be able to market a new solution / implementation process and would like to create a new and attracting CUSTOMER JOURNEY / EXPERIENCE ROAD MAP. I need the words to stick out / professional / Professional Service like project delivery centric / needs this to be client centric. TOP ROW is what the client should feel and BOTTOM ROW should be what my org should deliver.
NOTE: ABC is my org and
NOTE: Reference PMI.org, Genesys.com, UBER.com and Google.com and Microsoft.com Customer Journey.
Please add a new quote under each section in the TOP ROW.
1. EDIT/ENHANCE each bullet
2. ADD 2 extra bullet under each Phase (Initiation,Discovery, Implementation, Go Live and Monitor and Close)
3. Add a new quote under each phase. Please use the existing as example.
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