Observe a conflict management resolution process in the national news, business news, entertainment industry, on campus, at a place of employment, or at an organization in your community. Prepare notes on the conflict management process.
A successful report will include:
• Describe the conflict being reported. Be detailed and descriptive.
• Who are the parties involved?
• What is the issue causing the conflict?
• Why is the issue causing a conflict?
• How is/was the conflict managed?
• Which conflict management styles did the parties use?
• Did the parties involved negotiate to resolve the conflict? If so, which negotiation strategies
were effective?
• How was the conflict resolved?
• How did stakeholders react to the resolution of the conflict?
• Recommend how the conflict resolution process could be improved (in your opinion from what
you have learned in this course).
Use the concepts presented in the slideshow (attached) as well as the course textbook, to
analyze the nature of the situation.
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