Manage Human Resources Strategic Planning

ASSESSMENT INFORMATION for students

Throughout your training we are committed to your learning by providing a training and assessment framework that ensures the knowledge gained through training is translated into practical on the job improvements.

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You are going to be assessed for:

  • Your skills and knowledge using written and observation activities that apply to your workplace.
  • Your ability to apply your learning.
  • Your ability to recognise common principles and actively use these on the job.

All of your assessment and training is provided as a positive learning tool. Your assessor will guide your learning and provide feedback on your responses to the assessment materials until you have been deemed competent in this unit.

How you will be assessed

The process we follow is known as competency-based assessment. This means that evidence of your current skills and knowledge will be measured against national standards of best practice, not against the learning you have undertaken either recently or in the past. Some of the assessment will be concerned with how you apply your skills and knowledge in your workplace, and some in the training room as required by each unit.

The assessment tasks have been designed to enable you to demonstrate the required skills and knowledge and produce the critical evidence to successfully demonstrate competency at the required standard.

Your assessor will ensure that you are ready for assessment and will explain the assessment process.  Your assessment tasks will outline the evidence to be collected and how it will be collected, for example; a written activity, case study, or demonstration and observation.

The assessor will also have determined if you have any special needs to be considered during assessment. Changes can be made to the way assessment is undertaken to account for special needs and this is called making Reasonable Adjustment.

What happens if your result is ‘Not Yet Competent’ for one or more assessment tasks?

Our assessment process is designed to answer the question “has the desired learning outcome been achieved yet?” If the answer is “Not yet”, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked ‘NYC’, your trainer will provide you with the necessary feedback and guidance, in order for you to resubmit your responses.

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to your assessment.   An appeal should only be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent. You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of units you are appealing the assessment of.

Your trainer will outline the appeals process, which is available to the student. You can request a form to make an appeal and submit it to your trainer, the course coordinator, or the administration officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the appeal form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Assessor Responsibilities

Assessors need to be aware of their responsibilities and carry them out appropriately.  To do this they need to:

  • Ensure that participants are assessed fairly based on the outcome of the language, literacy and numeracy review completed at enrolment.
  • Ensure that all documentation is signed by the student, trainer, workplace supervisor and assessor when units and certificates are complete, to ensure that there is no follow-up required from an administration perspective.
  • Ensure that their own qualifications are current.
  • When required, request the manager or supervisor to determine that the student is ‘satisfactorily’ demonstrating the requirements for each unit. ‘Satisfactorily’ means consistently meeting the standard expected from an experienced operator.
  • When required, ensure supervisors and students sign off on third party assessment forms or third party report.
  • Follow the recommendations from moderation and validation meetings.

How should I format my assessments?

Your assessments should be typed in a 11 or 12 size font for ease of reading. You must include a footer on each page with the student name, unit code and date. Your assessment needs to be submitted as a hardcopy or electronic copy as requested by your trainer. 

How long should my answers be?

The length of your answers will be guided by the description in each assessment, for example:

Type of Answer Answer Guidelines
Short Answer 4 typed lines = 50 words, or 5 lines of handwritten text
Long Answer 8 typed lines = 100 words, or 10 lines of handwritten text =  of a foolscap page
Brief Report 500 words = 1 page typed report, or 50 lines of handwritten text = 1foolscap handwritten pages
Mid Report 1,000 words = 2 page typed report 100 lines of handwritten text = 3 foolscap handwritten pages
Long Report 2,000 words = 4 page typed report 200 lines of handwritten text = 6 foolscap handwritten pages

How should I reference the sources of information I use in my assessments?

Include a reference list at the end of your work on a separate page. You should reference the sources you have used in your assessments in the Harvard Style. For example:

Website Name – Page or Document Name, Retrieved insert the date. Webpage link.

For a book: Author surname, author initial Year of publication, Title of book, Publisher, City, State

assessment guide

The following table shows you how to achieve a satisfactory result against the criteria for each type of assessment task.

Assessment Method Satisfactory Result Non-Satisfactory Result
You will receive an overall result of Competent or Not Yet Competent for the unit. The assessment process is made up of a number of assessment methods. You are required to achieve a satisfactory result in each of these to be deemed competent overall. Your assessment may include the following assessment types.
Questions All questions answered correctly Incorrect answers for one or more questions
Answers address the question in full; referring to appropriate sources from your workbook and/or workplace Answers do not address the question in full. Does not refer to appropriate or correct sources.
Third Party Report Supervisor or manager observes work performance and confirms that you consistently meet the standards expected from an experienced operator Could not demonstrate consistency. Could not demonstrate the ability to achieve the required standard
Written Activity The assessor will mark the activity against the detailed guidelines/instructions Does not follow guidelines/instructions
Attachments if requested are attached Requested supplementary items are not attached
All requirements of the written activity are addressed/covered. Response does not address the requirements in full; is missing a response for one or more areas.
Responses must refer to appropriate sources from your workbook and/or workplace One or more of the requirements are answered incorrectly. Does not refer to or utilise appropriate or correct sources of information
Observation All elements, criteria, knowledge and performance evidence and critical aspects of evidence, are demonstrated at the appropriate AQF level Could not demonstrate elements, criteria, knowledge and performance evidence and/or critical aspects of evidence, at the appropriate AQF level
Case Study All comprehension questions answered correctly; demonstrating an application of knowledge of the topic case study. Lack of demonstrated comprehension of the underpinning knowledge (remove) required to complete the case study questions correctly.  One or more questions are answered incorrectly.
Answers address the question in full; referring to appropriate sources from your workbook and/or workplace Answers do not address the question in full; do not refer to appropriate sources.

written activity

For this assessment you must complete the following written activity.

For this assessment you will need to perform the following tasks. These tasks will need to be completed and submitted in a professional, word processed, format. Each task must be 1000 words minimum in length.

Task 1

For this task you are to write a report detailing how you could manage human resources strategic planning in a workplace. You report must include details on the following:

  • How you could research the planning requirements
  • How you could develop the human resource strategic plan
  • How you could implement the human resource strategic plan
  • In your report you will need to provide a strategic plan for an organisation that incorporates:
  • Objectives and targets
  • Predicted costs and benefits
  • Technology requirements
  • Risk management plans and contingencies
  • Your report must also include:
  • Any research undertaken in the writing of this strategic plan
  • Predicted future labour needs
  • Any changes to industrial and legal requirements
  • You will also need to discuss in detail how you will implement this plan including:
  • Monitoring methods
  • Review methods and timelines
  • Contingencies
  • Evaluation methods
  • Your report must include evidence of the following knowledge including:
  • Human resources practices and functions
  • Impact of technology on job roles
  • Labour market options for sourcing labour supply
  • Requirements of a strategic plan

Task 2

For this task you must research each of the following topics and complete a detailed report on your findings. The research topics are:

  1. Human resources practices and functions
  2. Impact of technology on job roles
  3. Relevant legislative, regulatory and industrial requirements for the business
  4. Labour market options for sourcing labour supply
  5. Requirements of a strategic plan

OBSERVATION

For this assessment you will need to perform the following observation in a workplace or simulated environment.

  1. Investigate the following points within your organisation/relevant to the industry in which you work:
  2. Your organisation’s preferences with regard to human resource strategic direction, objectives and targets
  3. Emerging industry practices and trends that may impact on human resources management in the organisation
  4. Future organisational labour needs, skill requirements and options for sourcing labour supply
  5. Recent and potential changes to industrial and legal requirements
  6. You will the need to develop a human resources strategic plan.  You will need to ensure that you:
  7. Consult relevant managers about their human resources preferences
  8. Agree on human resources philosophies, values and policies with relevant managers
  9. Consult with stakeholders in the development of the plan with regard to:
    1. Budget
    1. Priorities
    1. Objectives, targets, programs and practices based on cost-benefit analysis
    1. Timeframes
    1. Risk management
  10. Develop strategic objectives and targets for human resources services and obtain management support for the plan
  11. Examine options for the provision of human resources services and analyse costs and benefits
  12. Identify appropriate technology and systems to support agreed human resources programs and practices
  13. Develop applicable risk management plans to support the strategic human resources plan
  • Once it has been developed, you need to implement the human resources strategic plan.  Document how it has been implemented, addressing the following points:
  • Your role in working with others to see that the plan is implemented
  • Monitoring and review of the plan
  • Adaptability as a response to change
  • Evaluation and review of team and individual performance against plan objectives including through consultation with stakeholders

When you have successfully finished this assessment you will need to hand in the assignment that you have completed.

Questions

The following questions may be answered verbally with your assessor or you may write down your answers. Please discuss this with your assessor before you commence. Short Answers are required which is approximately 4 typed lines = 50 words, or 5 lines of handwritten text.

Your assessor will take down dot points as a minimum if you choose to answer them verbally.

Answer the following questions either verbally with your assessor or in writing.

  1. What are the three main areas that the human resource department will develop strategies?
  2. What might you need to analyse prior to developing a human resource strategic plan?
  3. What are the 8 types of employee’s you might work with? List and describe each one.
  4.  What can a HR Policy be based on?
  5. What is the main reason for developing a human resource plan?
  6.  What are the different types of human resource services? List and describe.
  7.  What steps are involved in selecting the right software technology for the human resource department?
  8. HR planning as an endeavour to chart down specific activities and strategies to use in order to respond to the future needs of the organisation. What strategies can it work on? List and describe.
  9. What 3 HR operations can greatly impact the organisation? List and describe.
  10.  What is involved in communicating with different members of the workforce?
  11.  What questions could be asked in order to monitor and review a strategic human resource plan?
  12. What actions should be taken during a performance evaluation?

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