A planning concept

A planning concept: Planning is an essential function of managers. Apply the concepts around Strategic Planning, Tactical Planning, and Operational Planning to your current work environment. In this application talk about a time where you observed each of these (strategic, tactical, and operational) plans occur or be enacted.

In your follow up, ask and respond to thoughts or research questions on your situation on how these plans panned out, or how they could be modified and improved, or where lack of planning cost business.

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For example, I work at a university. In the last 8 months watching the university plan classes and responses to the pandemic the administrators have had extensive meetings on the tactical planning for this semester and spring semester around the Strategic plan  (Links to an external site.)implemented by the Chancellor in 2014/2015. 2020 is the last year of that plan with its goals. The tactical planning has brought about masks, health checks, quarantine rooms, limited class sizes, and calendar changes with the goal to offer as much in person learning as possible and keep students, faculty, and staff healthy on campus.

Among the action plans there was direction to limit class sizes for social distancing. That action plan was given to the Department Heads to create course offerings in person as much as possible. The operational planning was in each department to offer what number of classes in person, hybrid, or online. From this planning in each department the small plans are gathered into a college’s course offering, and then fitting into the university schedule. Each semester this planning happens at the operational level. The Tactical planning from upper administration happens yearly to meet the goals of the strategic plan that is evaluated annually and adjusted based on meeting goals and changes in the environment.

For example, this year tuition was frozen at past levels and some online course fees were waved. This is a RARE strategic choice, to keep as many students affording school as possible as a strategic decision during the pandemic made a the top levels of the UTC leadership in the Tennessee system. Tactical plans of how to cut expenses due to planned revenue have included hiring freezes.

Increased costs include providing masks and hand sanitizer, increased usage and cost of online learning systems such as Kaltura, Zoom, web cams, and microphones. All these decisions are made a middle manager level and are passed up to upper management for approval and then pushed back down to operational managers (deans and chairs of departments). I could keep going, but look at employment from a descriptive and analytical perspective in your posts.

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